Pak Identity is an official app developed by the National Database & Registration Authority (NADRA) that provides an online, end-to-end solution for Pakistani citizens to apply for various identity documents. Users can leverage the app to manage applications for the modification, renewal, or reprinting of their CNIC (Computerized National Identity Card) or NICOP (National Identity Card for Overseas Pakistanis), as well as apply for new NICOPs. The app streamlines the process by integrating direct capture of biometric data and supporting documents via the mobile device.
Identity Document Application Services
The app facilitates several key services related to national identity documents. Citizens can initiate applications to modify existing CNICs or NICOPs, renew cards nearing expiration, or request a reprint in cases of loss or damage. Additionally, the app supports the application process for obtaining a new NICOP, providing a comprehensive platform for managing these essential identity documents.
Integrated Biometric and Document Capture
A core feature of the app is its ability to acquire necessary application data directly through the mobile device. This includes capturing ICAO-based photographs using the phone’s camera, acquiring fingerprints, and obtaining digital signatures via the mobile touchscreen. Users can also upload supporting documents either by capturing them with the mobile camera or by selecting existing files, ensuring all required information can be submitted within the app.
Secure Account Management and Verification
To ensure secure access and processing, the app requires account creation linked to an email and mobile number, reinforced with biometric verification. Users can then log in using biometrics, specifically fingerprints or facial recognition. The application workflow also incorporates attester verification, which is conducted securely through a One-Time Password (OTP) system.
Application Workflow and Online Payments
Upon logging in, users are presented with a personalized inbox that lists all their submitted applications, allowing for easy tracking. The app guides users through interactive data acquisition for their applications and integrates online payment capabilities, completing the end-to-end digital application process for identity documents.
Recent Enhancements
With version 5.8.2, the Pak Identity app has introduced improvements aimed at making the onboarding process easier, particularly for senior citizens. This update also included general bug fixes and performance enhancements.
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